Privacy Policy

Uniper is serious about protecting personal information.

Introduction

Uniper attaches great importance to the protection of personal data and is committed to protecting the data of people who visit our websites. Uniper SE, Holzstraße 6, 40221 Düsseldorf, Germany, processes personal data collected during visits to our website in accordance with the laws on data protection and data security of the Federal Republic of Germany and is the data controller  in this respect. This privacy policy tells you how Uniper handles information that is collected during your visit to the Uniper website.

This Privacy Policy applies to all websites that link to this Privacy Policy, including www.uniper.energy (collectively referred to as "Uniper's websites" or "our websites").

1. Collection and processing of personal data

Personal data is all information about your identity, such as your name, your e-mail address or your postal address. Unless you have agreed otherwise with Uniper, Uniper only collects simple personal data that is necessary for our business relationship, such as your name, job title, address, telephone number, e-mail address and other contact details. Such data is only collected if you make it available to Uniper, e.g. if you order information material and use a contact form for this purpose or request this via e-mail, subscribe to an e-mail information service, apply for a job online via our applicant portal or participate in a survey or competition. Uniper only collects this data directly from you and not from other third parties. In this respect, the legal basis for the processing arises from Article 6 (1) sentence 1 lit. b) GDPR.

2. Use and disclosure of personal data

Uniper will use your personal data to respond to your inquiry, process your order or provide you access to special information or offers you have requested from us. For example, if you fill out an online contact form, Uniper will use this information to contact you regarding your interest in the Services. In this respect, the legal basis for the processing arises from Article 6 (1) sentence 1 lit. b) GDPR.

Uniper may also use personal data of its customers and data of participants for marketing purposes, if necessary, insofar as they have expressly consented to this in accordance with Article 6 (1) sentence 1 lit. a) GDPR. In this case, Uniper will use the information you provide to contact you to discuss your interest in the Services and to send you information about the company, its subsidiaries and affiliates, such as promotions or events. For this purpose it may also be necessary for Uniper to pass on your data to group companies or external service providers within the scope of commissioned data processing. For example, Uniper may need to share customer information for customer relationship management purposes.

If you have agreed to the processing of your personal data, you can revoke this agreement at any time with effect for the future. Revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent.

Uniper will not sell or otherwise market your personal data to third parties or pass it on for their advertising purposes. Insofar as you have expressly consented to this in accordance with Art. 6 (1) sentence 1 lit. a) GDPR, Uniper shall pass on your data to its subsidiaries and partner companies so that they can contact you directly. You have the right to revoke your consent at any time with effect for the future. This does not affect the lawfulness of the processing until revocation.

Uniper will only process your data within the European Union. Data transfers to third countries arise only in the context of the administration of IT systems in accordance with the rules on commissioned processing and only to the extent that a) the transfer is in principle permissible and b) the specific conditions for a transfer to a third country are met, in particular the data importer guarantees an adequate level of data protection in accordance with the EU standard contractual clauses for the transfer of personal data to processors in the context of commissioned processing in third countries.

3. Duration of storage

Uniper will only store your personal data for as long as it is necessary to provide the services or information you have requested and for the duration of our business relationship. In addition, we only store your data to the extent necessary to comply with statutory retention obligations or for the duration of legal disputes in order to protect our legitimate interests. We will delete your data immediately if they are no longer needed for the purposes mentioned.

4. Automatically collected information

When you access the Uniper website, general information is collected automatically (i.e. not through registration). The following data is saved automatically:

  • the abbreviated and thus anonymized IP address. The reduction rules out any possibility of reference to a person
  • the website you last visited (referrer).
  • the web pages you have visited in the Uniper offer.
  • the names of the retrieved files.
  • the date and time of the retrieval.
  • he operating system and browser version of your PC.

5. Notes on web analysis

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. "( Google ). Google Analytics uses so-called "cookies", text files which are stored on your computer and which enable an analysis of your use of the website.

However, this will only be done if and insofar as you have given your express consent to this in accordance with Art. 6 (1) sentence 1 lit. a) GDPR. If you have agreed to the processing of your personal data, you can revoke this agreement at any time with effect for the future. Revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent.

The information generated by cookies about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the IP-anonymization on this website, your IP address will be shortened by Google within member states of the European Union or in other states which are parties to the Agreement on the European Economic Area before. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. Google uses pseudonyms for this purpose. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google.

Thunderhead

This website uses ONE, a web analytics service provided by Thunderhead, 5th Floor, Ingeni Building, 17 Broadwick Street, London W1F 0DJ. An ONE cookie is stored on your terminal device if and insofar as you have given your express consent under Art. 6 (1) sentence 1 a) GDPR. If you have agreed to the processing of your personal data, you can revoke this agreement at any time with effect for the future. Revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent.

With regard to your user behavior, we store which of our websites you visit, how long you stay there, what you "click" or in which fields you enter data (so-called "Listening and Capturing"). This is to improve our website and our products and services as such, as we hope that this will give us an insight into what our customers or potential customers/users of our websites are interested in, what features they use and how they use them. The IP address is immediately anonymized when the data is recorded.

The following data is recorded: Device manufacturer, device model, device type (e.g. smartphone, tablet), name and version of the operating system, name and version of the browser used; location data (geo-coordinates) of the device and accuracy of the location data measured in meters; country and city from which the last known interaction with the ONE-Cookie took place; a time stamp of when the device first and last communicated with the ONE-Cookie and when geo-coordinates were last available.

If you no longer want the ONE cookie to collect and use the above information, you can of course set your browser to refuse cookies from a previous visit to the website or to prevent your browser from accepting cookies in the future. Furthermore, we expressly point out that the deletion or suppression of the acceptance of cookies is limited, as the browser setting only applies to the browser currently in use. When using a different or new browser, the browser settings must be adjusted again.

Of course, a cookie is only set after your expressly given consent.

If you have given your consent, the user behavior data collected by means of the Thunderhead cookie will be processed in a personalized manner by linking to your identity. The aim of creating your personal customer profile is to enable us to present you with content that is individually tailored to you and your interests and which we believe could be particularly helpful or interesting for you in your situation. Thunderhead does not receive any personal data. The legal basis for this data processing is Article 6 (1) sentence 1 lit. a) GDPR. The customer profile thus created will be stored until you revoke your consent with effect for the future or until our purposes in connection with the contractual relationship existing between us cease to apply. Revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent. For further information, please refer to the data protection information on the contractual relationship between us.

Albacross

We obtain your consent to process personal data on behalf of Albacross Nordic AB ("Albacross"). The information collected by cookies on your device, which may be referred to as personal data, is processed by Albacross, a company that provides lead identification and ad targeting through its offices in Stockholm and Krakow. Please see below for full contact details.

Through the processing of personal data, Albacross may improve a service provided by us and our website (e.g. lead generation service) by adding data to the database of companies.

The data collected and used by Albacross is intended to provide information about the IP address you used to access our Website and technical information that allows Albacross to distinguish different users with the same IP address. Albacross stores the domain of the form input to assign the IP address to your employer. For full information on the processing of personal data, please refer to our Privacy Policy.

You can withdraw your consent to this processing at any time. Please address your withdrawal either to us or directly to Albacross: Albacross Nordic AB, Company reg. no 556942-7338, Kungsgatan 26, 111 35 Stockholm, Sweden

Hotjar

Web analysis and optimization using the Hotjar service, provided by the third party Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe. Hotjar allows you to track movements on the websites where Hotjar is used (so-called heat maps). For example, you can see how far users scroll and which buttons users click on how often. Furthermore, technical data such as selected language, system, screen resolution and browser type are recorded. In this context, user profiles can be created, at least temporarily during the visit to our website. Furthermore, Hotjar also makes it possible to obtain feedback directly from the users of the website. In this way, we obtain valuable information to make our websites even faster and more customer-friendly. Privacy policy: www.hotjar.com/privacy. Opt-out: www.hotjar.com/opt-out.

Google Tag Manager

On this website the Google Tag Manager is used. The Google Tag Manager is a solution from Google Inc. that allows companies to manage website tags through a single interface. The Google Tag Manager is a cookie-less domain that does not collect personal information. The Google Tag Manager will trigger other tags that may collect data. We herewith point this out separately. The Google Tag Manager does not access this data. If deactivation has been made by the user at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.

Use of the IP address

Computers and devices connected to the Internet are assigned a unique number, called an IP address. Because these numbers are usually assigned in country-based blocks, an IP address can often be used to identify the country (state or city) where this computer connects to the Internet. Google Analytics records the IP addresses of website visitors. This allows the website owner to analyze from which parts of the world his visitors come. This method is called geotargeting of IP addresses.

The actual IP address information is not shared by Google Analytics with Google Analytics customers. The IP mask method is also used: Website owners using Google Analytics can set it so that instead of the entire IP address, only part of it is used for geotargeting. Website owners generally have access to the IP addresses of their website visitors, regardless of the use of Google Analytics.

Cookies

So-called session cookies are used on the website uniper.energy  and all its sub-domains in order to offer users greater convenience. For example, visitors to the Uniper websites can continue an order for brochures that has been started even after switching to another page without having to re-enter their own data. A session cookie is also used for web analysis.

Randomly selected visitors are asked whether they would like to participate in a user satisfaction survey. Whether you refuse or participate is stored in a permanent cookie so that you will not be shown this request again at a later date.

At no time is personal data stored in a cookie.

Opposition to the storage of cookies

Primarily, you can prevent the setting of cookies for statistical and/or marketing purposes in ur cookie banner from the outset by not giving your consent to the setting of these cookies.

Moreover, most browsers are preset to automatically accept cookies. However, you can deactivate the storage of cookies or set your browser to notify you before cookies are stored. Users who do not accept cookies may not be able to access certain areas of our websites.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under this link.

6. Security

Uniper takes precautions to protect your personal data from loss, destruction, falsification, manipulation and unauthorized access. The legal data protection regulations of the Federal Republic of Germany are naturally observed.

7. Children

Uniper strongly advises all parents and guardians to teach their children safe and responsible handling of personal data on the Internet. Children, including persons under 16 years of age, may not transmit any personal data to the Uniper website without the consent of their parents or guardian! Uniper will not knowingly collect personal data from children, use it in any way or disclose it to third parties without permission.

8. Shareholders

Further information on the processing of personal data of our shareholders can be found at www.uniper.energy/datenschutz/aktionaere.

9. Links to other websites

This declaration on data protection applies to the Uniper website at uniper.energy. Please inform yourself separately about the data protection information for Internet pages of the Uniper companies. The web pages in this presentation may contain links to other providers within and outside the Uniper Group, to which the data protection declaration does not extend. When you leave Uniper's Website, we recommend that you carefully read the privacy policy of any Web site that collects personal information.

10. Integration of social networks

On the website uniper.energy we integrate th content of our official channels on YouTube at various points. For the companies that operate these social networks (YouTube LLC), it is thus possible to determine which content you have visited on uniper.energy. In particular, if you are also logged in to one of the listed sites with your personal profile, the social network operators may assign the information to your account.

In order to prevent the operators of the above-mentioned social networks from collecting the above-mentioned data through your visit to our website, please log out of the respective social network before visiting our site and delete any cookies that may be present. In order to prevent YouTube from generally accessing your data on our and other websites, you can connect social plug-ins through an add-on for your browser (e.g. Disconnect).

11. Your rights

You have the right to receive information free of charge at any time about your personal data stored by us, its origin and recipients and the purpose of data processing, as well as the right to correct, block or delete and transfer this data.

FURTHERMORE, YOU MAY OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR SPECIFIC SITUATION, IF THE PROCESSING OF YOUR PERSONAL DATA IS CARRIED OUT ON THE BASIS OF ART. 6 (1).LIT. E) OR LIT. F)GDPR TAKES PLACE.

If you have agreed to the processing of your personal data, you can revoke this agreement at any time with effect for the future. Revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent.

You can request a copy of the data we have stored about you. Uniper reserves the right to charge you a small fee for this if you exercise this right disproportionately often. If you wish to transfer your data to another responsible party, Uniper will provide you with the data you transferred to Uniper in a machine-readable format free of charge.

In order to exercise your above mentioned rights, please send us, Uniper SE as the responsible body, a description of the data concerned and indicate your name, customer number and your birthday. Uniper may require you to provide further proof of your identity to protect your personal information from unauthorized access. The legal basis for the collection of the aforementioned data is Art. 6 (1) sentence 1 lit. c) GDPR. The contact details are:

Uniper SE
Holzstraße 6
40221 Düsseldorf
dataprotection(at)uniper.energy

If you are of the opinion that we do not comply with the legal provisions when processing your data or that your data protection rights have otherwise been violated in any way, you can contact the data protection supervisory authority responsible for your country in accordance with Art. 77 (1) GDPR.

12. Notification of changes

This privacy statement was last updated in July 2020. If this privacy policy is changed, the change will be noted in this privacy policy, on the homepage and in other appropriate places.

Contact

Please contact us